Bank of America closed my account and reported me for checking fraud to my consumer report agency. I had two payments of my Colorado unemployment go through and a 3rd deposit for 375$ As a Colorado stimulus check. No other deposits I just opened the account a month ago reluctantly when I went into cash a Aetna certified check at a local branch. I have proof of all deposited checks even though their fraud department never asked for it; they sent me to an automated VM that said my account was being closed. Was in the midst of disputing this with the credit reporting agencies so I can open up another bank account. Today I got in the mail that they are only sending me a fraction back of my balance. I’m considering taking them to small claims for the rest, this whole ordeal is beyond frustrating. Has anyone had success serving BoA and how I might go about doing it.
The odds of a bank doing this to an innocent person are miniscule, and therefore it is exceptionally likely that someone who has you account or personal information has done something not innocent at all. Thats what you should be focused on.
I agree. Is this in regards to the Bank of America unemployment debit card? There are lots of cases of outside fraud happening that’s caused issues for lots of people who get unemployment. Bank of America, EDD, and other government agencies are all working on it. Best thing you can do is to set up auto transfers so as soon as you get a deposit it’s withdrawn and placed in your personal account.
Why are they only giving a fraction of the amount back? And until when do they release the rest? What did they tell you the reason for closing the account was when you called the bank immediately upon learning about the account closure? So many unanswered questions here. This should be easily resolvable by going inside of a Bank of America and sorting things out.
So it sounds like you had a previous balance owed to another institution and were on chex systems? If that is the case and they had a judgement against you then boa didn’t take your money. They probably received a court order to pay it to whom you owed and since most institutions don’t allow account holders to be on chex systems that is why they are closing the account and sending you the remaining balance.
Are you near a local branch where you can go in and sit down with a banker to go over your account and what happened? Should be a lot better than dealing with phone reps who transfer you around.
I’m not in banking but have always found local branch staff to be very helpful.
How sure are you that that Aetna certified check was a real check? This sounds to me like the check you cashed came back and they’re holding those funds back to cover it. With you being a new client, it gives the appearance that you opened the account to negotiate a fraudulent check. Even if you are a victim of a scam, you do owe the bank reimbursement if a check you cashed returns.
The check was a lot more then the amount taken from BofA but no it was a legitimate expected check to reimburse money I had paid. I said all my checks were/are accounted for
Is it possible the Aetna check was charged back as “altered/fictitious”? Sometimes banks (in this case the bank that the Aetna check was drawn on) will charge back a check in error. If this happened it would cause Bank of America to close your account.
Colorado unemployment misspelled my name on one of the checks but BoA will not take the fraud report off because of it. So it’ll just be months of months of fighting this with consumer reporting agencies so I can fix it and get a bank account somewhere else.